| Course ID |
Course Name |
Course Objectives |
Course Description |
| 100-Public |
Group Development |
Know group development theory/ dynamics as it relates to the workplace environment
• Define group
• Describe group types
• Describe Tuckman’s Group Development Theory (stages)
• Identify group norms
• Describe the functions and behaviors that impact group productivity
• Recall strategies for group success
|
The Group Development course was designed for Department of Defense customers, but is open to the public. This course covers the basic principles of groups, group development, and group dynamics. Completion time for this course is approximately one hour. |
| 105-Public |
Socialization |
Know how socialization issues impact the workplace environment
• Define self-concept & the perception of self
• Define values and value system
• Describe Ego Defense Mechanisms
• Recall how a catalyst for change can take place
• Identify strategies for change
|
The Socialization course was designed for Department of Defense customers, but is open to the public. This course covers aspects of Socialization that provides a self awareness philosophy, catalyst for change, and strategies for change to aid in understanding why social dynamics are such an important part of your day to day interactions with others. Completion time for this course is approximately one hour. |
| 110-Public |
Perceptions |
Know how perceptions can impact effectiveness
• Describe the perception process
• Describe biological & sociological/cultural perceptual filters effects on perception process
• State how to apply a strategy to correct an inaccurate perception
• Describe stereotypes (characteristics and contributing factors)
• Identify ways to manage stereotypical behaviors
|
The Perceptions course was designed for Department of Defense customers, but is open to the public. This course provides information on the perception process with recognition of the influence one's own biases and stereotypes have on the accuracy of perceptions. Also covered is the systematic view of how individuals can gather the same information (raw data) and draw different conclusions (perceptions), which allows students to better explore self, and more accurately identify their own biases, motives and stereotypes. Completion time for this course is approximately one hour. |
| 115-Public |
Communication Skills |
Know how the communication process can impact effectiveness
• Define communication
• Recall the elements of communication process
• Recall the principles of effective communication
• Identify modes of communication
• Describe types of human communication
• Recognize barriers to communications
|
The Communication Skills course was designed for Department of Defense customers, but is open to the public. This course covers basic communication skills to include the different types of communication, barriers to effective communication, and strategies to improve communication. Completion time for this course is approximately one hour. |
| 120-Public |
Listening & Feedback Skills |
Know how effective listening and feedback can impact effectiveness
• Recall the steps in the listening process
• Identify types of listening
• Identify strategies to become a better listener
• Describe feedback
• Identify strategies for giving and receiving feedback
|
The Listening & Feedback Skills course was designed for Department of Defense customers, but is open to the public. This course covers the basic principles of active listening, types of listening, types of feedback, and how to give and receive feedback. Completion time for this course is approximately one hour. |
| 130-Public |
Communicating Across Differences |
Recognize how communicating across differences can impact effectiveness
• Define communicating across differences
• Define cross-cultural communication
• Define cross-gender communication
• Define cross-generational communication
• Identify strategies to improve communication
|
The Communicating Across Differences course was designed for Department of Defense customers, but is open to the public. Communicating effectively enables people to come together to achieve a common goal. The ability to communicate across differences such as culture, gender, and generational differences is essential to your success as a professional. Completion time for this course is approximately one hour. |
| 145-Public |
Individual Diversity |
Understand how individual diversity can impact mission effectiveness
• Define diversity
• Differentiate between primary & secondary dimensions of diversity
• Recognize personal diversity management
• Identify personal diversity development
• Identify how to develop individual diversity awareness
|
The Individual Diversity course was designed for Department of Defense customers, but is open to the public. This course provides information on the concept of individual diversity, which will broaden the student's awareness of diversity, and recognize that each individual is a unique and valued asset to achieving mission effectiveness. Completion time for this course is approximately one hour. |
| 150-Public |
Ethics |
Know how ethics can impact effectiveness
• Define values
• Define morals
• Define ethics
• Identify moral theory
• Identify ethical decision making
|
The Ethics course was designed for Department of Defense customers, but is open to the public. This course covers the basics of ethics, ethical decision making, and ethical behavior in the workplace. Completion time for this course is approximately 45 minutes. |
| 305-Public |
Prejudice & Discrimination |
Know how prejudice and discrimination can impact mission effectiveness
• Define prejudice
• Describe levels of prejudice (Allport’s Scale)
• Identify types of discrimination
• Define institutional discrimination
• Describe how power affects prejudice and discrimination
|
The Prejudice & Discrimination course was designed for Department of Defense customers, but is open to the public. This course provides information that allows students to identify discriminating acts and take immediate action to resolve and prevent these actions, and recognize how the misuse of personal prejudice and the act of discrimination can adversely impact leadership, unit cohesion, and mission accomplishment. Completion time for this course is approximately one hour. |
| 310-Public |
Racism |
Know how racism can impact workplace effectiveness
• Define racism
• Recognizing racist behavior
• Describe types of racism
• Describe internal and external factors that contribute to racism
• Identify historical events that contributed to racism in the military
• Identify strategies to combat racism
|
The Racism course was designed for Department of Defense customers, but is open to the public. The purpose of this course is to provide understanding of the complexities of racism and how racism has a negative impact on our military. Also covered in this course are factors, types of racism and strategies for combating racism. Completion time for this course is approximately one hour. |
| 320-Public |
Sexism |
Know how sexism can impact workplace effectiveness
• Define sexism
• Identify the foundation of sexism (socialization)
• Describe historical and societal influences that contributed to sexism
• Recall factors that impact the full integration of women in the military
• Identify strategies to prevent and/or eliminate sexism
|
The Sexism course was designed for Department of Defense customers, but is open to the public. This course provides information that demonstrates the importance of recognizing sexism and sexist issues that negatively impact our military. Also covered in this course are Historical and Societal Influences, Sexism in the Military, and Strategies to Combat Sexism. Completion time for this course is approximately one hour. |
| 325-Public |
Sexual Harassment |
Know how sexual harassment impacts workplace effectiveness
• Define sexual harassment
• Describe types of sexual harassment
• Recognize behaviors that constitute sexual harassment
• Describe the effects of sexual harassment
• Describe strategies to combat sexual harassment
|
The Sexual Harassment course was designed for Department of Defense customers, but is open to the public. This course provides a historical view of Sexual Harassment in the U. S. military and its effects on the unit. Also contained in this course is information on the forms of Sexual Harassment and strategies to combat sexual harassment. Completion time for this course is approximately one hour. |
| 335-Public |
Religious Diversity & Accommodation |
Know how religious issues can impact workplace effectiveness
• Define religion
• Describe religious accommodation requests
• Recognize religious discrimination
• Recall strategies that would be applied to combat religious discrimination
|
The Religious Diversity and Accommodation course was designed for Department of Defense customers, but is open to the public. The purpose of this course is to provide an understanding of religion and its diversity, especially at the unit level, which will qualify students to assist leaders when they are faced with issues of religious accommodation and religious discrimination. Completion time for this course is approximately one hour. |
| 605-Public |
Bystander Intervention |
Know the value of bystander intervention
• Define Key Terms associated with Bystander Intervention
• Distinguish between Passive and Active Bystanders
• Describe effective Intervention Strategies The Bystander Intervention course was designed for Department of Defense customers, but is open to the public. This course provides information on who is a bystander, bystander responsibilities, and bystander situations.
|
This course concludes with strategies on bystander interventions in the moment and after an event has occurred. Completion time for this course is approximately 30 minutes. |
